Privacy Policy for 1click.lk

Effective Date: September 7, 2025

1. Introduction

Welcome to 1click.lk (“we,” “our,” or “us”). We are committed to protecting the privacy of our users (“you,” “your”), including customers and vendors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.1click.lk (the “Site”) and use our services.

By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

2.1. Personal Data You Provide to Us

  • Account Information: When you register for an account (as a customer or a vendor), we may collect your name, email address, phone number, shipping and billing address, and password.
  • Vendor Information: If you register as a vendor, we may collect additional information, such as your business name, business registration details, and payment information for disbursing earnings.
  • Transaction Information: We collect information related to your purchases or sales, including order details, payment information (processed securely by our payment gateway partners), and shipping details.
  • Communications: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

2.2. Data We Collect Automatically

  • Log and Usage Data: We automatically collect log and usage data when you access and use the Site. This information may include your IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website.
  • Create and manage your account.
  • Process your transactions and fulfill orders. This includes sharing necessary information with vendors to complete your purchase.
  • Communicate with you, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • Improve, personalize, and expand our website and services.
  • Detect and prevent fraudulent activities.
  • Comply with legal obligations.

4. How We Share Your Information

We may share your information in the following situations:

  • With Vendors: To allow vendors to fulfill your orders, we share your name, shipping address, and contact information with the vendor from whom you purchased a product. We do not share your payment information with vendors.
  • With Service Providers: We may share your information with third-party service providers that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Law Enforcement: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

To exercise these rights, please contact us using the contact information below.

7. Third-Party Websites

The Site may contain links to third-party websites that are not affiliated with us. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to read their privacy policies before providing any information to them.

8. Children’s Privacy

Our Site is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@1click.lk
  • By visiting this page on our website: 1click.lk